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FAQS
HOW DO I MANAGE MY SUBSCRIPTION?
You can easily cancel or change your "Subscribe & Save" Truff Auto-Ship subscription at any time. To cancel or change your active subscription, please do one of the following:
- Your order confirmation emails have links to your order. You can manage your subscription from there.
- You can also reach out to us at support@truff.com at any time - the TRUFF Support Team would be happy to assist you with managing your subscription.
WHAT IF I DONT LIKE IT?
We provide a satisfaction guarantee with your order so we will be sure to take care of you.
HOW LONG DOES SHIPPING NORMALLY TAKE?
All orders are shipped out from our West Coast facility via FedEx, USPS, UPS or DHL. Shipping normally takes 2-5 business days depending on your region. For international orders, please allow 7-21 business days for delivery.
HOW DO I TRACK MY ORDER?
As soon as your order is shipped, tracking will be emailed to the email address you provided. You can track your package from the link provided in this email.